This Privacy Policy was last updated on 23/07/2026.

Power Tool Specialists (ABN: 83 070 881 677)
149 Bouverie St, Carlton VIC 3053
info@powertoolspecialists.com.au

Power Tool Specialists does not sell, share or trade customers' personal information collected online with third parties.

Some of the third parties we use to deliver our services (such as payment processors and hosting providers) may store or process personal information overseas. Where this occurs, we take reasonable steps to ensure these recipients handle your information in a manner consistent with the Australian Privacy Principles.

What we collect

We may collect the following information:

• Name
• Email
• Delivery Address
• Telephone Number
• Mobile Number
• Date of Birth

What we do with the information we gather

The personal information we collect from you will be used in some or all of the following ways:

• To deliver the products you have purchased from Power Tool Specialists
• To update you on the delivery of the product and for customer support purposes
• To provide you with relevant product information
• To customise future shopping for you and improve our store

When you register as a user on the Power Tool Specialists website or make a purchase in store, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

Our marketing communications comply with the Spam Act 2003 (Cth), and every electronic message will include a functional unsubscribe facility and clear identification of our business as the sender.

You can update your personal information anytime by accessing your account on the Power Tool Specialists website.

Power Tool Specialists ensures that all information collected will be safely and securely stored. We protect your personal information by:

• Restricting access to personal information
• Maintaining technology products to prevent unauthorised computer access
• Not sharing your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the Power Tool Specialists website

In exceptional circumstances, Power Tool Specialists may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

Power Tool Specialists is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in Schedule 1 of that Act.

If you believe that your privacy has been breached by Power Tool Specialists, please contact us at info@powertoolspecialists.com.au and we will investigate and respond to your complaint within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

When you visit Power Tool Specialists, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

• Your computer's IP address
• Browser type
• The webpage you were visiting before you came to our site
• The pages within Power Tool Specialists you visit
• The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@powertoolspecialists.com.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under Australian Privacy Principle 12 of the Privacy Act 1988 (Cth). If you would like a copy of the information held on you, please write to info@powertoolspecialists.com.au

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

If you would like to delete information we collect about you, please send us a request to info@powertoolspecialists.com.au